Privacy Policy

Last Updated: 1 February 2026

Welcome to Sehati – Iraq’s first health and beauty e-commerce platform. Your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our mobile application.

1. Who We Are

Sehati is a digital marketplace that connects users to a curated selection of health, skincare, and beauty products. Our website is https://sehati.shop, and our mobile apps are available on iOS and Android platforms.

2. What Personal Data We Collect

We may collect and store the following types of data:

• Personal Identifiers: Full name, phone number, email, delivery address

• Account Credentials: Username, password (encrypted)

• Order Data: Products viewed, added to cart, and purchased

• Device & Location Data: IP address, browser type, device type, approximate location

• App Usage Data: App version, crash logs, performance metrics

• Payment Data: Last 4 digits of card (processed via third-party gateway; we don’t store full payment info)

3. How We Use Your Data

We use your data to:

• Process orders and deliver your products

• Improve your shopping experience (personalized offers, smart recommendations)

• Manage your account and preferences

• Communicate with you (order updates, offers, feedback requests)

• Prevent fraud and maintain security

• Comply with legal and regulatory requirements

4. Data Sharing

We do not sell your data to third parties.

We may share necessary data only with:

• Delivery partners: For shipping and logistics

• Payment processors: To handle secure transactions

• IT services & analytics tools: To operate our platform and improve performance

• Legal authorities: If required by law

5. Your Rights

You have full control over your data. At any time, you may:

• View and edit your personal information via your account

• Request a copy of your data

• Ask us to delete your account and personal data (unless legally required to retain it)

For requests, email: support@sehati.app

6. Cookies & Tracking Technologies

We use cookies and similar tools to:

• Keep you logged in

• Remember your preferences

• Show personalized offers

• Monitor app and site performance

You can manage cookie settings in your browser or device settings.

7. Data Security

We use advanced encryption, secure servers, and strong access controls to keep your data safe.

8. Children’s Privacy

Sehati is intended for users aged 18+. We do not knowingly collect data from minors.

9. Third-Party Links

Our app and website may include links to external services (like Instagram, YouTube). These platforms have their own privacy policies—we encourage you to review them separately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. You will be notified in-app or via email when major changes are made.

Contact Us

If you have questions or concerns, feel free to contact:

📧 support@sehati.app

📞 +964 750 722 9002