FAQ’s

Sehati is Iraq’s first digital platform for health & beauty shopping. From skincare to personal care and wellness products, everything is 100% original, delivered to your door.

You can chat with our licensed pharmacists for free via WhatsApp! Get expert advice before buying any product, safe, quick, and easy.

We offer Cash on Delivery (COD) for all cities in Iraq. Soon, we’ll launch online payment and wallet features inside the app.

Delivery time varies based on your city. Your estimated delivery will always appear clearly at checkout.

Sehati offers skincare, cosmetics, body care, personal care, baby care, smart health devices, supplements, and more from top brands, no medicines are sold.

Delivery fees depend on your location. Orders above 50,000 IQD often qualify for free delivery, watch out for special promos!

Yes. 100% of Sehati’s products are authentic. We source directly from authorized distributors, and you can shop with total peace of mind.

Yes, only in these cases:

• If you receive the wrong product, and notify us within 48 hours (unopened).

• If the item is damaged during delivery and reported with proof within 48 hours.

• Any other case will be reviewed by our support team and terms may apply.

We deliver across all major cities in Iraq, Baghdad, Najaf, Basra, Karbala, Mosul, Kirkuk, Erbil, Sulaymaniyah, Duhok, and more. More zones are being added regularly.